Why did my transfer fail?
This can happen if you've reached your daily or monthly limit. Check your remaining limit in the app and try again.
In some cases, the transfer may fail due to restrictions on the recipient's account or some technical issues. If that happens, contact the recipient and try again.
For more details, please contact our customer support team by email at [email protected] or by phone on 800 82229 (toll-free, within UAE) or +971 4 559 5300 (outside UAE).