Help Centre for ShoppersCashback & referralsI’ve received a cashback refund. Why hasn’t it appeared in my bank account yet?

I’ve received a cashback refund. Why hasn’t it appeared in my bank account yet?

Withdrawals from a Tabby cashback balance to a bank account usually take up to 10 working days.
Please note that for amounts over AED 1,000 follow a similar timeframe and require additional security checks.
If your withdrawal is taking longer than expected, please contact customer support on [email protected]