Merchants can submit a support request through the Merchant Dashboard or Tabby Business app by following these steps:
- Log in to your Tabby Merchant Dashboard.
- Click on the Support tab from the sidebar.
- Click Create new ticket and choose the relevant category (e.g., Finances, Tabby Ads, Tech Issue, Other).
- Select the relevant store from your account.
- Provide a clear description of the issue.
- Click Create ticket, and a support agent will review your request.
Once submitted, you can track the status of your request in the Support section.