Help Centre for Businesses Selling with TabbyCreating payment links from the Merchant Dashboard

Creating payment links from the Merchant Dashboard

1. Go to the Orders page in your Merchant Dashboard

2. Click 'Create payment link'

Located at the top-right corner of the Orders page

3. Fill in order details
  • Store: Select your store name from the dropdown
  • Total amount: Input the total purchase amount
  • Order number (optional): Leave blank if you want it autogenerated
4. Enter customer details
  • Phone number: Required to send the payment link via SMS
  • Customer name (optional)
  • Email (optional): If provided, the shopper will also receive the link via email
5. Send the link
Click on Create and Send Link. The shopper will receive a message instantly. Once payment is complete, the order will update to Captured status.
Important: Adding extra fees for using Tabby or offering shoppers cash instead of goods/services is prohibited and may result in penalties.
After payment link is sent
  • The link will appear in your Orders list
  • Order status will update to Captured once paid
  • You can copy and resend the link manually if needed